What does it mean happiness at work? How important is happiness in a work environment? People generally react to these questions extravagantly whether they are entrepreneurs, employees or freelancers. Some of them suggests that there are more significant issues to worry about and care; others consider happiness at work as vitally important for the well-being of employees and something that can bring benefit to the company contaminating even customers. To explore that diversity of points of view we have to start giving a more precise definition: Happiness is general well-being, a sense of satisfaction and fulfillment in life. For people means feeling motivated, involved and part of a project. For companies it means to measure business results related to the improvement of the work environment.
The happiness or unhappiness in the workplace is a choose, maybe not consciously, but it is so; either they are part of the culture of a company and act on relations. Being happy includes personal skills and company’s abilities to maintain situations of contentment and satisfaction over time, developing the resilience to deal with the inevitable “bad” moments that can happen. It means, shifting the perspective to business results, that the whole organization improves, increasing the value perceived by customers. Happiness at work has a remarkable impact on company profits and on the ability to positively influence the innovation of products and services. Successful leaders know that happy employees contribute to improved profitability and the responsibility for happiness in a company resides in every single person who is part of it.